Leading from the balcony involves imagining and planning the future even when the present is unsettled and uncertain. Creating, and nurturing a vision for your people that they can hold on to that gives them hope for a better tomorrow. The ability to see the path to continued business growth and expansion even through the daily chaos and disruption. Being the beacon, the light that keeps everyone focused and pointed towards the possibility, towards the future.
Your role as the leader is now more than ever helping your employees understand the connection between the reasons you are in business, the clients you serve, and how they make it all happen.